Contacts+ Status
February 10, 2025
2:30 pm CT
System is fully operational. The support ticketing system is up.
Users can now create support tickets from the moblie and web apps.
February 5, 2025
1:30 pm CT
System is fully operational. The support ticketing system is currently down.
We are currently unable to receive support tickets created from the moblie and web apps. Please email support@contactsplus.com to create a ticket while we work to resolve this issue.
January 24, 2024
10:30 am CT
Outage is resolved
Sync and periodic sync are running
We're monitoring the system to make sure it's running smoothly
January 24, 2024
2:00 am CT
Sync outage partially resolved
Sync is running, but periodic sync is still having issues
January 23, 2024
5:00 am CT
Contacts+ sync outage
Syncing with external sync sources is broken
November 16, 2023
1:00 am CT
Maintenance complete
All services are running normally.
November 14, 2023
7:00 pm CT
Contacts+ is under maintenance
Sync might be running slower than usual as we're rolling out some sync improvements.
We expect to return to normal sync times shortly.
June 16, 2023
1:00 pm CT
Google API Issue resolved
The Google issue that was affecting Contacts+ sync with Google Contacts seems to be resolved by Google, we'll continue to monitor for any issues.
June 15, 2023
3:00 pm CT
Google Contacts API Sync Issue
After investigating the issue with the Google Contacts API, we have reported an issue concerning the Google People API. You can read more about that here.
June 15, 2023
8:40 am CT
Google Contacts API Sync Issue
We are investigating an issue with the Google Contacts API which may be causing sync problems.
March 6, 2023
9:30 am CT
Maintenance is complete
Contacts+ is 100% operational, and all services are running normally.
March 6, 2023
8:30 am CT
Contacts+ is under maintenance
Some services might experience brief interruptions
March 1, 2023
3:00 am CT
System is fully operational
Contacts+ is 100% operational, and all services are running normally.
March 1, 2023
7:50 pm CT
Contacts+ is currently experiencing a partial outage
Some Contacts+ are not performing normally, we're looking into resolving the issue.
November 13, 2022
1:47 am CT
Scheduled maintenance is complete
Maintenance was completed earlier than expected.
Contacts+ is 100% operational, and all services are running normally.
November 8, 2022
4:15 am CT
Scheduled maintenance window
Contacts+ services will undergo maintenance on Sunday, November 13 between 7 am-1 pm UTC (1 am - 7 am CT).
During this time background services such as contacts sync will not run, and there may be issues logging in to the Contacts+ apps.
November 6, 2022
5:00 am CT
Maintenance is complete
Contacts+ is 100% operational, and all services are running normally.
November 6, 2022
3:20 am CT
Contacts+ is under maintenance
Some services might be experiencing interruptions
November 2, 2022
3:55 am CT
Maintenance is complete
Contacts+ is 100% operational, and all services are running normally.
November 2, 2022
3:20 am CT
Contacts+ is under maintenance
Some services might be experiencing interruptions
September 12, 2022
4:30 am CT
System is fully operational
Contacts+ is 100% operational, and all services are running normally.
September 8, 2022
7:30 pm CT
Contacts+ is currently experiencing a partial outage
Syncing has been restored, but there may be latency as the app catches up. Other services including our internal tools are still periodically not working so support resolutions and responses may continue to be delayed.
September 8, 2022
3:50 pm CT
Contacts+ is currently experiencing a partial outage
Syncing and other services are periodically not running. Our internal tools are also periodically not working so support resolutions and responses may be delayed.
September 8, 2022
midnight CT
We're having sync issues
Sync is not running periodically as should, we are working to resolve the issue
July 26, 2022
8:05 pm CT
System is fully operational
Contacts+ is 100% operational, and all services are running normally.
July 26, 2022
5:45 pm CT
Experiencing a full outage
Contacts+ is not responding. We are working to resolve the issue as soon as possible.
May 5, 2022
6:00 am CT
All systems operational
The issue had been resolved
May 5, 2022
1:00 am CT
Contacts not loading on the web app
The contacts indexing service is down preventing contacts from loading on the web app
February 15, 2022
8:00 am CT
Business card scanning issue resolved
Card scanning is now working again on all platforms.
Cards that had been scanned in the last week will be transcribed shortly.
February 8, 2022
5:00 pm CT
Business card scanning on iOS
Cards scanned on Contacts+ for iOS are stuck in the "Transcribing..." state.
We are working on fixing the issue
February 1, 2021
1:17 pm CT
System is fully operational.
Contacts+ is 100% operational, and all services are running normally. No customers were affected by this issue.
February 1, 2022
5:16 am CT
Experiencing a partial outage.
Contacts+ is currently experiencing an issue that may affect some features of the app. We are working on resolving the issue as soon as possible.
December 15, 2021
1:30 pm CT
System is fully operational.
Contacts+ is 100% operational, and all services are running normally.
December 15, 2021
4:35 am CT
System is fully operational.
The issue has been resolved, and all services appear to be running normally. Our team will continue testing and verifying that everything works as expected.
December 14, 2021
5:45 pm CT
Currently experiencing an outage.
Contacts+ is still experiencing a system-wide outage.
December 14, 2021
6:45 am CT
Currently experiencing an outage.
Contacts+ is currently experiencing a system outage. Our team is working to bring the platform back online as quickly as possible.
June 20, 2021
12:00 am CT
System is fully operational.
June 15, 2021
12:00 am CT
Some large accounts may experience a longer sync window.
We recently migrated all Contacts+ users to Google's new People API, providing us with a more powerful engine to sync and parse contact data. Google is currently limiting calls to the API, and some users with large accounts will take longer to sync than usual. We expect Google to increase the call limit soon and will provide updates as we receive them.
